The HASHIRA 柱 – Hatano Sen 旗之千
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      Customer Reviews

      Based on 21 reviews
      71%
      (15)
      14%
      (3)
      14%
      (3)
      0%
      (0)
      0%
      (0)
      M
      Mo
      The Hashira

      Excellent quality would buy again

      M
      Mike B
      Love it but I have a few comments

      I adore this piece, the Damascus pendant was unlike anything i was able to find anywhere else. It was the main reason i bought it.

      I have a few complaints:
      1) the necklace came with a triangle wire connecting the pendant and the chain. It didn't look like it did online so i had to make alterations. This included using two pliers to pull the metal wire out (it was cut as one piece and bent into a triangle shape), squeezing the jump rings so i could fit it through the pendant, and then widening said ring (with a needle nose plier) so i could actually use it with the original clasp.
      2) the actual drilled hole in the pendant that allows the connection of the chain doesn't go straight through, nor is it in the middle. It starts on the hard left side with about a millimeter or so separating it from the pendant wall, and comes out closer to the middle on the other side. Not the biggest deal but its certainly not a shining moment.
      3) the pendant had a slight patina when it arrived, precautions could have been taken in the packaging/finishing process to minimize this.

      Don't get me wrong I still love this necklace and have been wearing it every day since I got it. I would have returned it for a replacement that had the above issues fixed but I don't really want to wait another month+ (ordered 7/25, received 9/16).

      Other than that I still love this piece, and I will recommend it to anyone interested, but I will let them know about my personal experience (which I assume doesn't happen often due to the amount of amazing reviews on the website).

      Hey Mike!

      Thank you so much for reaching out and letting us know about your experience. With regards to your concerns:

      1) We've brought the issue to the smith and let him know that he is to stop using the triangle wire attachment. There was some miscommunication around this as the leather cords we use require their usage (while the metal chains do not), and he ended up using them for every Hashira pendant. Moving forward, all Hashiras ordered with metal chains will come as shown in the image - with the chain threaded directly through the hole.

      2) We'll be more than happy to send you a replacement pendant with the next batch from the smith's forge at no added cost or need for a return as thanks for taking the time to leave such an honest and understanding review.

      Please reach out to us at info@hatanosen.com to confirm your address!

      Best,
      Hatano Sen

      T
      Tate Tamaye
      Hashira Necklace

      Sick necklace. That’s it.

      E
      Edward Richardson
      Good

      It was exactly what I wanted

      J
      Jeffrey Scott Gosselin
      Beautiful cherished pendants

      The steel is fantastic, as is the kanji. My only negative feedback is that the leather necklace is too short for me, and I had to combine two to make it work. Other than that, I'm very happy with my purchase.

      Customer Reviews

      Based on 21 reviews
      71%
      (15)
      14%
      (3)
      14%
      (3)
      0%
      (0)
      0%
      (0)
      M
      Mo
      The Hashira

      Excellent quality would buy again

      M
      Mike B
      Love it but I have a few comments

      I adore this piece, the Damascus pendant was unlike anything i was able to find anywhere else. It was the main reason i bought it.

      I have a few complaints:
      1) the necklace came with a triangle wire connecting the pendant and the chain. It didn't look like it did online so i had to make alterations. This included using two pliers to pull the metal wire out (it was cut as one piece and bent into a triangle shape), squeezing the jump rings so i could fit it through the pendant, and then widening said ring (with a needle nose plier) so i could actually use it with the original clasp.
      2) the actual drilled hole in the pendant that allows the connection of the chain doesn't go straight through, nor is it in the middle. It starts on the hard left side with about a millimeter or so separating it from the pendant wall, and comes out closer to the middle on the other side. Not the biggest deal but its certainly not a shining moment.
      3) the pendant had a slight patina when it arrived, precautions could have been taken in the packaging/finishing process to minimize this.

      Don't get me wrong I still love this necklace and have been wearing it every day since I got it. I would have returned it for a replacement that had the above issues fixed but I don't really want to wait another month+ (ordered 7/25, received 9/16).

      Other than that I still love this piece, and I will recommend it to anyone interested, but I will let them know about my personal experience (which I assume doesn't happen often due to the amount of amazing reviews on the website).

      Hey Mike!

      Thank you so much for reaching out and letting us know about your experience. With regards to your concerns:

      1) We've brought the issue to the smith and let him know that he is to stop using the triangle wire attachment. There was some miscommunication around this as the leather cords we use require their usage (while the metal chains do not), and he ended up using them for every Hashira pendant. Moving forward, all Hashiras ordered with metal chains will come as shown in the image - with the chain threaded directly through the hole.

      2) We'll be more than happy to send you a replacement pendant with the next batch from the smith's forge at no added cost or need for a return as thanks for taking the time to leave such an honest and understanding review.

      Please reach out to us at info@hatanosen.com to confirm your address!

      Best,
      Hatano Sen

      T
      Tate Tamaye
      Hashira Necklace

      Sick necklace. That’s it.

      E
      Edward Richardson
      Good

      It was exactly what I wanted

      J
      Jeffrey Scott Gosselin
      Beautiful cherished pendants

      The steel is fantastic, as is the kanji. My only negative feedback is that the leather necklace is too short for me, and I had to combine two to make it work. Other than that, I'm very happy with my purchase.