This is my second ring from Hatanosen. The ring looks great in person and similar to the shop photos.
There was a slight mishap with shipment but Hatanosen support team was quick to reply and provide feedback.
The company stands by their work and delivers high quality products.
The ring is stunning
Awesome looking ring. Inhad to wait quite a bit for the arrival (about 3 months), but it was worth it. The ring is beautiful, fits my finger perfectly !
Initially I had some issues with this ring being the wrong size, but customer service came through in a big way and my Hirate order was fixed. Great ring, really impressive use of the different metals and colors, overall spectacular and customer service was a big win too.
Hello Craig!
Thank you for taking the time to reach out. We have confirmed with the support team that one of our employees has since reached out to you to address your concerns and have the ring reforged!
Please accept our sincerest apologies for the delay in our response, as it appears there was an error on the email server that led to your email not arriving in our inbox.
We are grateful for your kind words and will strive to do better next time!
Best,
Hatano Sen
You may also like
This is my second ring from Hatanosen. The ring looks great in person and similar to the shop photos.
There was a slight mishap with shipment but Hatanosen support team was quick to reply and provide feedback.
The company stands by their work and delivers high quality products.
The ring is stunning
Awesome looking ring. Inhad to wait quite a bit for the arrival (about 3 months), but it was worth it. The ring is beautiful, fits my finger perfectly !
Initially I had some issues with this ring being the wrong size, but customer service came through in a big way and my Hirate order was fixed. Great ring, really impressive use of the different metals and colors, overall spectacular and customer service was a big win too.
Hello Craig!
Thank you for taking the time to reach out. We have confirmed with the support team that one of our employees has since reached out to you to address your concerns and have the ring reforged!
Please accept our sincerest apologies for the delay in our response, as it appears there was an error on the email server that led to your email not arriving in our inbox.
We are grateful for your kind words and will strive to do better next time!
Best,
Hatano Sen